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Why can't I see any folders in my drive after using Transcend Elite to backup?

Unable to see folders:
Ensure that your drive is not using drive compression to save disk space because Transcend Elite does not support this function.
To check if compression is enabled in your drive:
1. Open "My Computer."
2. Right click on the drive, and click "Properties."
3. On the General tab, untick "Compress this drive to save disk space," and click "OK."


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