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What should I do if I cannot open, delete or read files in my StoreJet?

If you are noticing one or more of the following situations whilst using the StoreJet, we recommend running an anti-virus scan as it is likely that your disk may have been infected.
1. StoreJet appears in “My Computer,” and you cannot open it.
2. The number of files in the StoreJet has doubled or multiplied, and you cannot delete them.
3. The StoreJet's capacity is seemingly occupied by some files, but you cannot see or access these files.



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